Brendan distinguishes themselves in the marketplace through their company culture which is based on providing superior Personal Service, which is why our main tagline reads “Taking You Personally”.  Because Brendan's management team is “hands on”, they make it a priority to inspect the properties and sights featured in their itineraries so they can create unique travel programs for everyone to enjoy.    In the years since Brendan's first vacations to Britain and Ireland were introduced, they have increased to over 800 exciting independent and escorted travel programs to more than 60 countries.

Brendan has been synonymous with quality, reliability and value for money, and our goal is to provide the most exceptional vacation experience possible. Brendan takes great pride sending people on memorable vacations.

The Brendan Advantage

1. Experience, Reputation and Breadth of Product
   • With 40 years experience, Brendan enjoys an incredibly high customer and travel agency satisfaction rating.
   • Brendan offers a wide variety of tours, from customized FIT (foreign independent travel) to fully escorted (coach) vacations.
   • Brendan consumer protection plan is rock-solid based on the regulations of the USTOA.
2. Value and Savings
   • Bulk buying power allows Brendan to pass along major savings and offer first class tours at very affordable prices.
   • The vast majority of hotels used in Brendan's tour programs are superior first class and first class. Compare what Brendan includes with others and you will immediately see the "value for money".
3. Personalized Service
   • Brendan's local experts and tour directors are the best in the business. In many instances, Brendan provides a tour director and a driver!
   • Our travel documentation and preparation is one of the best in the industry. Brendan provides three copies: for the client, for the client’s family at home, and for the travel agent.
   • “A trusted, global-yet-right-next-door travel company who knows the importance and value of taking personal care of its clients, ensuring their wishes and needs are fulfilled in a way which builds lasting memories and relationships.”
4. Technology
   • Brendan is a technology enabled company ready to utilize cutting edge expertise to meet the market demand
   • Heavy investment in web-based solutions

Awards

Common question asked by clients

Answer:

You would be surprised how many things can be packed and not exceed 50 lbs. There are some wonderful no wrinkle, light weight fabrics for traveling and you don't need a pair of shoes for each outfit. When staying in the same hotel for more than 1 night, you can take advantage of the laundry facilities they have to offer.

Make a list before packing and make sure to mix and match outfits. Always pack tightly. Scarf or jewelry can change the look or a blouse. Packing loosely will waste space and cause clothes to wrinkle from moving around. Use all the space you have available to you, such as putting socks & under garments inside of shoes.

You can get a great packing list from Frommers.

Keep in mind that the airlines are changing their restrictions and charges often these days. Make sure and go to their web site or call a couple of weeks before travel to get the latest information.

Day 1 with the budget and first class tours is "always" the overnight flight to Europe, arriving on Day 2 - this means Day 2 is your first hotel night.

Day 1 with the Deluxe & Luxury Tours is the day you arrive in Europe to start your tour.

With US and Canada tours, day 1 is the day your tour begins.

With other exotic destinations such as South America, Asia and Australia, please check with you agent, as there could be as many as 1 to 2 days for the flight over.

In most cases, booking your own airfare is fine, but I want to remind you to keep a few things in mind.

When you book airfare with the cruise or tour operator, transfers are included to & from the airport. When calculating how much money you are saving, make sure & factor in the additional cost for transfers.

Tours can cancel due to lack of participation. If you book your own air, we suggest booking a tour that is "guaranteed" to operate. Many suppliers have added hundreds of guaranteed departures on their popular tours.

If you experience a problem with your flight being cancelled due to weather or other circumstances, when you book your airfare along with your travel packages, you will have assistance in booking the next available flight to meet up with your trip. If you book your flights online, how difficult will it be to get someone on the phone to assist you in rebooking another flight?

Insurance is another consideration. If you book your own air, normally the cruise or tour operators insurance will not cover the value of your flights. Make sure to speak to an agent about outside insurance coverage so that your entire purchase is protected.

Book early & save. Many suppliers offer air promotions for bookings made well in advance.

On many occasions we do advise our clients to buy airfare separately, but make sure to take the time to discuss your options with an agent to ensure you are receiving the best value.